Shipping Information
Please note orders placed after 11:00 am on a Friday will be dispatched on a Monday. However, in the event of a Bank Holiday your order will be dispatched on the next available working day. Please note our depot is closed over the weekends.
All our orders are sent with Royal Mail from the United Kingdom (however we may change to a different service - such as Hermes - during busy periods). If you are an international customer, these will be handed over to your national mail provider once they reach the destination country. **
United Kingdom
Orders £50 and over - Free Standard Shipping
Orders under £50 - Standard Shipping £3.95
Standard shipping can take 2 - 4 working days and will be sent with Royal Mail
Europe*
Austria, Belgium, Germany, Denmark, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, Monaco, Norway
Standard Shipping - £9.95
Shipping to European countries can take 5 - 14 working days. Please allow more time during busy periods and for your parcel to clear customs - you will be able to find more information on arrival estimations for your parcel via your country's designated postal service.
United States
Standard Shipping - £12.95
Shipping to the US can take up to 7 - 14 working days. Please allow more time during busy periods and for your parcel to clear customs - you will be able to find more information on arrival estimations for your parcel via your country's designated postal service.
Canada
Standard Shipping - £12.95
Shipping to Canda can take up to 7 - 14 working days. Please allow more time during busy periods and for your parcel to clear customs - you will be able to find more information on arrival estimations for your parcel via your country's designated postal service.
* Unfortunately we can no longer ship to Switzerland or Russia
**Please note that international orders being shipped outside of the UK will be subject to an approximate 25% customs/import duties and tax charges once they reach their destination country. This cost is not covered by Lilith and Selene and so you will be responsible for paying any additional charges that may occur. Any international orders that are returned via customs for not being claimed will not have their postage refunded.
Don't see your country listed? We are constantly trying to add more countries that we are able to ship to - please send us an email here and we can try our best to add your country next!